FOR VETERANS
Your Evaluation, Explained
Everything you need to feel prepared, confident and comfortable on the day.

We're Honored to Serve You
Your disability evaluation is an important step in your claim, and we want it to be a positive one. Our clinicians are here to listen, examine you carefully and record your health accurately. Here is what you can expect.
Step by step
Your Evaluation Journey

Receive Your Appointment
You will receive your appointment details in advance, including the date, time and location, or a secure link if your visit is by telehealth.
Prepare for Your Visit
Gather your photo ID, a list of current medications, any aids you use and any medical documents related to your claim.
Meet Your Clinician
Your clinician will have already reviewed your records. They will ask about your conditions and how they affect your daily life, then carry out a focused examination.
Your Report Is Completed
Your clinician prepares a detailed, accurate report, which is submitted to support your claim.
Be ready
Preparing for Your Exam
What to Bring
- A valid photo ID
- A list of your current medications
- Glasses, hearing aids, braces or any other aids you normally use
- Any medical documents related to your claim
Helpful Tips
- Arrive 15 minutes early to check in comfortably
- Wear comfortable clothing that allows easy movement
- Think about how your conditions affect your work, sleep and daily activities
- Share your experience honestly and in your own words
For Telehealth Appointments
- Find a quiet, private and well-lit space
- Use a device with a working camera and microphone
- Check your internet connection before your appointment
- Join a few minutes early
Our Promise to You
Respect. Care. Thoroughness.
You will be treated with respect, listened to carefully and evaluated thoroughly. We take your service seriously, and we take your evaluation seriously.